Shipping policy
Shipping Policy
At Abezom, we work to make your shopping experience simple and reliable. Please review the shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–2 business days after payment is successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Delivery Time
For orders shipped within the United States, the estimated delivery time is:
7–15 business days
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.
Shipping Cost
Free shipping is available on all products unless otherwise stated on the product page or at checkout.
Order Tracking
When tracking information is available, we will send it to the email address provided when you placed your order.
You can also use our Track Order page to check the status of your shipment.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
Abezom is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@abezom.com.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at support@abezom.com so we can help you check the shipment status.
Please note that carrier delays, severe weather, holidays, or other circumstances beyond our control may occasionally affect delivery times.
Damaged Packages
If your package arrives damaged, please contact us at support@abezom.com as soon as possible and provide your order number and relevant photos of the package and product.
We will review the issue and assist you with the appropriate resolution.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@abezom.com
Phone: +1 (929) 888-9343
Abezom
662 Lexington Ave
New York, NY 10022
United States