Payment Policy

This Payment Policy explains the accepted payment methods and related billing information for orders placed at Zavix.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

Currency

All prices on our site are listed and charged in U.S. dollars (USD).

When You Are Charged

Your payment method is charged at the time your order is placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to:

  • Insufficient funds

  • Incorrect billing information

  • Bank security restrictions or fraud holds

  • A temporary issue with the payment provider

If your payment is declined, we recommend:

  1. Double-checking your billing details match your card or account exactly.

  2. Contacting your bank or card issuer to confirm there is no hold or restriction.

  3. Trying an alternative payment method.

Payment Security

All transactions are processed through secure, encrypted connections. We do not store your full payment card details on our own servers; payments are handled by our payment processors in line with applicable payment security standards.

Billing Issues

If you notice an unauthorized or incorrect charge, please contact us immediately at support@zavix.store or +1 (929) 888-9343 so we can investigate.

Fraud Prevention

For your protection, Zavix reserves the right to cancel or hold any order suspected of fraudulent activity. Additional verification may be requested before processing certain orders.

Contact Us

Business Address: 662 Lexington Ave, New York, NY 10022, United States

Business Email: support@zavix.store

Business Phone: +1 (929) 888-9343

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)

Customer inquiries are usually answered within 24 business hours.